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Briefs, perspectives, and reporting on patient engagement, care management, and better health outcomes.
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Florence helps health plans recover members before they churn, and scale care management without scaling headcount.
July 8, 2026
Member Engagement

Florence helps health plans recover members before they churn, and scale care management without scaling headcount.

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Articles & Updates

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Transitions of Care: proven to reduce readmissions and save staff time
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Finishing the Year Strong in Value-Based Care: Can Automated Care Management Move the Metrics That Matter?
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Finishing the Year Strong in Value-Based Care: Can Automated Care Management Move the Metrics That Matter?

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5 Medicaid Insights from 40M+ Patient Interactions
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5 Medicaid Insights from 40M+ Patient Interactions

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Maternal Insights for Medicaid
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Choosing the Right AI Channel for Patient Engagement
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Choosing the Right AI Channel for Patient Engagement

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Protecting Every Scheduled GI Procedure
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Protecting Every Scheduled GI Procedure

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Three themes we saw in Louisiana's new APM NOFO
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Three themes we saw in Louisiana's new APM NOFO

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Have you met Flo?
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Have you met Flo?

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Between Visits: How AI Messaging Is Reshaping CKD Care
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