Florence
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Explore how healthcare organizations use Florence to engage patients, support clinical teams, and improve outcomes at scale.
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Chronic Disease Management
Transforming patient engagement in Virginia
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Real-world results
Case Studies and Posters
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Gastro
IBS
Supporting Self-Management: Florence Changes the way Dieticians Interact with their Patients – 75% of IBS patients agree
Self-Management: The Florence Low FODMAP Diet was developed to provide additional support and symptom tracking to IBS patients following the Low FODMAP diet.
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Mental health
Supporting Cancer Patients with Mindfulness-Based CBT
The Clinical Psychology Cancer Service at Sherwood Forest Hospital Foundation Trust published a proof-of-concept evaluation of using Florence to support cancer patients undertaking mindfulness-based CBT. The pathways were designed to reduce drop-out, encourage engagement between sessions, and help prevent relapse.
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CKD
Hypertension
Kidney Unit at the Royal Stoke University Hospital Embrace Florence
University Hospitals of North Midlands NHS Trust The Kidney Unit at the Royal Stoke University Hospital have embraced the opportunity to integrate Flo into their hypertension clinic pathway.
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Hypertension
Hypertension and Flo in General Practice; exploring evidence supporting sustainable scale-up of services
Since the early days of our Community of Practice, hypertension has proved to be the most successfully evaluated pathway with Florence.
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COPD
Supporting respiratory care in Powys: A Patient Success Story
Jo Allen is the Respiratory Specialist Nurse Team Leader at Welshpool Hospital.
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Diabetes
Podiatry
Diabetes: Previously disengaged patient successfully reduces HbA1c from 13.5% to 6.9% with Flo – great results
The patient was a 68 year old man with type 2 diabetes.
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Learning Disabilities
Mental health
Patient’s mental health is transformed after Flo’s help to improve medication adherence
South Tyneside's Learning Disabilities Service used Florence to support a patient with mild learning disabilities whose medication adherence was affecting his mental health. His mental health stabilized, and the team no longer needed continuing home visits or as many consultant psychiatrist appointments.
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Diabetes
Diabetes Care Management Transformed by District Nursing Team in Great Wyrley
After introducing Flo to support their diabetic caseload, the team have renewed a patient’s confidence in managing her diabetes giving the patient freedom to get on with her life.
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Diabetes
Blood Glucose (BG) remote monitoring results in no further hospital admissions or ambulance call outs
The patient lived in a residential care home, and their diabetes was difficult to control, with blood glucose (BG) readings anywhere between 2mmol and 30mmol being recorded.
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Appointment Reminders
Better prescribing, improved safety, less visits and reduced risk of complications for incompliant patients in General Practice – 3 case studies
Better prescribing: Figures have suggested that more than twelve million GP appointments are missed each year in the UK, costing in excess of £162 million per year.
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Asthma
COPD
Focus on COPD: Improving quality of life in the Highlands
NHS Highland's COPD pathway uses Florence to help patients take responsibility for their condition, including remote monitoring based on CHSS COPD traffic lights. Patients who interacted with Florence reported feeling supported and an improved quality of life through better self-management.
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Asthma
Sharing Experiences and Knowledge: Supporting Asthma Care with Flo in a Rural setting
A respiratory network call featured Corinne Clark of NHS Highland on using Florence for patients with poorly controlled asthma. She described how text support can increase engagement across a large rural area where a clinic visit may mean a long journey.
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