Evidence

Clinical evidence behind Florence

Explore real-world case studies, clinical outcomes, and published research demonstrating how Florence supports patients and care teams.

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Transforming patient engagement in Virginia

Chronic Disease Management

Transforming patient engagement in Virginia

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Real-world results

Case Studies and Posters

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Diabetes

Blood Glucose (BG) remote monitoring results in no further hospital admissions or ambulance call outs

The patient lived in a residential care home, and their diabetes was difficult to control, with blood glucose (BG) readings anywhere between 2mmol and 30mmol being recorded.

Appointment Reminders

Better prescribing, improved safety, less visits and reduced risk of complications for incompliant patients in General Practice – 3 case studies

Better prescribing: Figures have suggested that more than twelve million GP appointments are missed each year in the UK, costing in excess of £162 million per year.

Asthma

COPD

Focus on COPD: Improving quality of life in the Highlands

NHS Highland's COPD pathway uses Florence to help patients take responsibility for their condition, including remote monitoring based on CHSS COPD traffic lights. Patients who interacted with Florence reported feeling supported and an improved quality of life through better self-management.

Asthma

Sharing Experiences and Knowledge: Supporting Asthma Care with Flo in a Rural setting

A respiratory network call featured Corinne Clark of NHS Highland on using Florence for patients with poorly controlled asthma. She described how text support can increase engagement across a large rural area where a clinic visit may mean a long journey.

COPD

54 Year old musician’s life kept in harmony thanks to innovative text system

Innovative text system Lanarkshire’s answer to Johnny Cash has revealed how the power of text has kept his life in harmony during ill health.

Asthma

Asthma – “Very positive results”

Corinne Clark Respiratory Specialist Nurse Many of Corinne’s patients suffer from severe asthma, which requires careful management to avoid asthma attacks that, in the most serious instances, can be life-threatening.

Clinical evidence

Research and publications

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Self-management: keeping it simple with Flo

Dove Press – 10.2147/NRR.S72791 Audrey Cund, Jayne L Birch-Jones, Martin Kay, Patricia Connolly

No items found.

Patient and professional user experiences of simple telehealth for hypertension, medication reminders and smoking cessation: a service evaluation

BMJ Open – 2015;5:e007270 Elizabeth Cottrell, Tracey Cox, Phil O’Connell, Ruth Chambers

Hypertension

Smoking Cessation

Technology-enabled care services: novel method of managing liver disease

Gastrointestinal Nursing – 10.12968/gasn.2014.12.Sup10.S22 Mark Holmes, Sian Clark

Liver Disease

Implementing a technology enabled care service

British Journal of Healthcare Management 10.12968/bjhc.2016.22.1.23 Lisa Taylor, Jane Birch-Jones

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Enabling Supported Self-Management of Wound Care in the Community Setting to Increase Quality and Efficiency of Service Delivery Primary Health Care

(RCNi) Primary Health Care, 2016, 26(7):24-30 http://dx.doi.org/10.7748/phc.2016.e1137 Caroline Poole, Janice Maslen, Lisa Joanne Taylor

Wound Management

Use of an Innovative Technology Enabled Care Service (Tecs) Florence To Empower Patients and Enhance Adherence to Treatments in Diabetes

Journal of Nursing & Healthcare, 2016 Vol. 1 Issue 2; Parijat De , Susan Irwin, Jagjit Kaur, Karen Moore

Diabetes

Appointment Reminders

Use of Mobile Messaging System for Self-Management of Chemotherapy Symptoms in Patients with Advanced Cancer

US National Library of Medicine National Institutes of Health 2019 Aug; 36(Suppl 5): S54–S57, PMCID: PMC6719802, Connie Jaenicke, FNP-BC, BMTCN, corresponding author Dan Greenwood, MS, RD, LD, CNSC, Kathleen Nelson, MS, CNS, ONS, Mark Klein, MD, Bev Foss, RN, Lara Carson, RN, BAN, Kim Smith, MS, PA-C, and Evan Mariash, MD

No items found.

Evaluating a large-scale roll out of blood pressure telemonitoring using routinely acquired data

British Journal of General Practice 2019; 69 (suppl 1): bjgp19X703529. Brian McKinstry, Vicky Hammersley, Richard Parker, Hilary Pinnock, Paul Padfield, Janet Hanley, Andrew Stoddart and Adam Steventon

Hypertension

Using smart-messaging to enhance mindfulness-based cognitive therapy for cancer patients: A mixed methods proof of concept evaluation

Journal of Psycho-Oncology 2019, https://doi.org/10.1002/pon.5256 Chloe Wells, Sam Malins, Simon Clarke, Iwona Skorodzien, Sanchia Biswas, Tim Sweeney, Nima Moghaddam, Jo Levene

Mental health

The Guardian

Gastrointestinal Nursing

PubMed

CQC

NICE

GOV.UK

HSJ

GP Online

BMC

Dove Press

The BMJ

The Health Foundation

U.S. Department of Veterans Affairs

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