Clinical evidence behind Florence

Dr Parijat De used Florence to help patients with diabetes and hypertension follow their blood-pressure treatment and self-manage between visits. The article shares patient stories from Sandwell and West Birmingham, where poor compliance and blood-pressure control were affecting patients.

South Tyneside diabetes specialist nurses use Florence to help patients become more confident in self-managing diabetes, with clinic appointments able to be reduced and glycaemic control improving. One case follows a woman with type 2 diabetes whose HbA1c was 94 mmol/mol when she started.

During COVID-19, SEMPHN in Australia used Nellie to share guidance, monitor upper respiratory symptoms, and support mental health when face-to-face contact had to be limited. One patient, Nina, described how the pathway improved her sense of wellbeing and reduced anxiety and stress.

North Staffordshire Combined Healthcare used Florence to help Sally, a college student with learning disabilities, manage her catheter care independently. The support gave her more independence and allowed her foster mother to go to work part time.

SEMPHN clinicians used Nellie to support Jennifer, whose difficulty taking medication was affecting her physical and mental health. She later managed her medication without Nellie and remained close to 100% compliant.

Conor Smyth is a Specialist Epilepsy Nurse at The Shrewsbury and Telford Hospital, he works within the neurology team to provide care, advice and support to his patients with epilepsy.