Florence
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Explore how healthcare organizations use Florence to engage patients, support clinical teams, and improve outcomes at scale.
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Chronic Disease Management
Transforming patient engagement in Virginia
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Real-world results
Case Studies and Posters
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CKD
Diabetes
Diabetes; Flo improves efficacy of best practice care – a collection of 10 patient stories
The Diabetes Specialist Nursing (DSN) Team at Derbyshire Community Health Services NHS Foundation Trust (DCHS) provides services for patients with Type 1 & Type 2 diabetes in the north of Derbyshire.
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Chronic Disease Management
Flo features in The Journal of Innovation in Health Informatics – Vol.24, No.4
The Journal of Innovation in Health Informatics has published a paper (volume 24, no. 4, 2017) describing NHS Lothian’s approach to integrating patient data generated via Flo into their local electronic medical record (EMR).
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Alzheimer's Disease
Diabetes
Single Point of Access reduces need for home visits – 4 case studies
The Single Point of Access (SPA) is a one stop shop for referrals between Sheffield Teaching Hospitals’ acute and community services.
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Mental health
Mental health; Florence reinforces coping techniques – ‘I enjoy receiving my text messages’
Mental Health: Gateshead Talking Therapies offers a confidential service to people wishing to overcome problems triggered by feeling low, depressed, stressed or anxious focusing on helping people experiencing mild, moderately severe and first onset severe problems.
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Hypertension
Home Blood Pressure Monitoring: Liverpool Health Trainers – 3 Case Studies
Home Blood Pressure Monitoring: Liverpool Health Trainers is managed by Person Shaped Support, they help to empower and enable referred patients to manage their health better through education and support.
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Diabetes
Podiatry
Podiatry team prevent deterioration and exacerbations with Flo
Oldham's podiatry team uses Florence to prompt people with diabetes to check their feet between clinic visits. The aim is to help patients notice problems sooner and seek specialist care before a wound deteriorates.
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Learning Disabilities
Mental health
Significant reduction in clinical contacts as patient’s Mental Health is successfully stabilized with Flo
South Tyneside's Learning Disabilities Service used Florence to help a patient with mild learning disabilities take his medication more regularly. His mental health stabilized, reducing the need for continuing home visits and consultant psychiatrist appointments.
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Intermittent Claudication
Intermittent Claudication with Flo motivates patients and immediately increases clinic capacity
NHS Highland uses Florence to motivate people with intermittent claudication to keep exercising and to gather information about their condition at home. The approach is intended to support patients across a large rural area and create clinic capacity for those who need a face-to-face review.
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COPD
Pulmonary Rehabilitation
Early pulmonary rehabilitation – Sheffield Teaching Hospitals NHS Foundation Trust increase adherence and safety for patients
A poster on early pulmonary rehabilitation following an acute exacerbation of COPD was presented at the UK Making Change Happen 2017 conference in Stoke-on-Trent. It describes work at Sheffield Teaching Hospitals NHS Foundation Trust to increase adherence and safety for patients.
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Urinary Continence
Urinary Continence; dramatically better outcomes with Florence within 2 months
Iain Trayner, TEC Project Manager Urinary Continence: Using Florence to improve the lives of local people The NHS Western Isles Continence service provides advice and support to people living with the condition in these islands.
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Heart Failure
Weight Management
Heart Failure; Bossy Flossie helps patient Agnes to better health (Heart Failure Daily Weight Monitoring)
After a diagnosis of cardiomyopathy and advanced heart failure, Agnes uses Florence to text daily blood pressure and weight readings to the heart failure team in Stornoway. She describes Florence as bossy, but important to keeping her well at home.
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Orthopaedics
72% of Orthopedic Patients Discharged Without Needing Clinic Visits
At Sherwood Forest Hospitals, the impact of Florence as a means of reducing unnecessary in-person follow-ups after total hip and knee replacements has been significant.
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