See Florence in action

In a targeted pilot within a broader community nursing service, Pennine Care tested Florence, a persona-based text‑messaging tool, to support patients in self-managing their wounds between in-person visits.

Streamlining Surgery Pre-assessment with the Implementation of Florence. High blood pressure is a relatively common reason for a surgical intervention having to be postponed.

Naomi, who was diagnosed with type 1 diabetes at age ten, used Florence to build a routine for taking her insulin. Her HbA1c fell from 16.4% in November 2011 to 8.6% in November 2015.

NHS Lanarkshire studied home blood-pressure monitoring with Florence among 115 patients in 14 GP practices over 90 days. Clinicians reported that it aided decision-making, and the study avoided 416 appointments.

North Staffordshire Combined Healthcare combined Florence's messages with a wearable camera, Autographer, to support people with mild cognitive impairment or mild to moderate dementia. Patients reported more confidence and independence, and less isolation in daily life.

Midwives at the Royal Victoria Infirmary use Florence so women with gestational diabetes can send blood glucose readings from home. The service reports that women feel more in control, with less need for prescriptions and fewer babies born in extreme percentile ranges as pregnancies last longer.

Michelle Denyer Diabetes Specialist Nurse Three weeks with Florence and I could stop taking insulin Brenda Greaves is a retired Nurse with a good number of years’ experience working in the National Health Service (NHS).

Florence feels more like a friend than a computer system. The diabetes and endocrinology team in Sandwell began using Florence in 2013.

The Parkinson's disease nurse specialist team at City Hospitals Sunderland uses Florence so patients can send sitting and standing blood pressure readings from home. The aim is to detect postural hypotension earlier and reduce the risk of falls and hospital admission.

Florence, or Flo for short, is a simple but effective messaging system that is enhancing the care of patients with diabetes living in North Derbyshire who are referred to the Derbyshire Community Health Service (DCHS) Community Diabetes Team.

Erin meets ‘Flo’ Erin is 16 years old, she was diagnosed with Type 1 diabetes when she was 12 years old.

Mark Holmes and Sian Clark describe how Florence helps identify the onset of ascites in people with alcohol-related liver disease. The paper reports better care-plan compliance, more monitoring information for key workers, fewer admissions, and effective management and titration in the community.